Football Queensland, as the governing body for Football in Queensland, exists to develop and grow the game by leading and supporting our clubs, volunteers, coaches, referees and stakeholders to provide exciting, enjoyable experiences for all Queenslanders – anytime, anywhere. Football Queensland also deliver player development pathways and manage the premier football competitions across the state.
Primary Purpose of Role:
The Multicultural Programs Officer is responsible for the implementation of the MiniRoos Multicultural Settlement Program (MSP) targeting Culturally and Linguistically Diverse (CALD) and Newly Arrived migrant children aged 4 and 11 years old and the Girls United programs targeting CALD girls (12-18 yo).
The role will require the successful applicant to work closely with Football Australia and Football Queensland program officers to enhance clubs’ engagement with migrant community leaders and increase CALD participation in organised football. The role will also ensure quality delivery of the MiniRoos MSP and Girls United with set objectives aligned with Principles I, IV, VII, IX, X to increase football participation in Australia and will focus on aligning and executing the National Strategy within Queensland.
The position will play a crucial role in supporting clubs, schools and non-sport deliverers (eg Community and Settlement Organisations) across the entire State with programs set up, recruitment and promotion locally, enhancing relationships between clubs and community leaders, building a local task-force and network of facilitators, improving engagement of the football community with CALD and newly arrived families, and ensuring an inclusive and quality all-round football experience.
The Officer – Multicultural Programs will be required to:
- Identify, build relations and work closely with all relevant local stakeholders (clubs, zones, councils and community leaders and organisations) to elevate and maximise reach
- Promote the program locally and support deliverers with program set up
- Identify, recruit and oversee the development of program facilitators (including CALD youth and women), who will support with program delivery, through necessary training’s and inductions.
- Enhance the role and understanding of community clubs in engaging and working collaboratively with CALD communities.
- Identify and market in potential growth areas, including road shows to regional & remote communities
- Conduct program visits to monitor programs and ensure they are delivered to the highest standard in an inclusive, welcoming and culturally appropriate environment
- Work with deliverers and community clubs on offering pathways and transitioning players to Club Football and Competitions
- Work with Football Queensland’s Participation team to oversee the training and development of a local task-force through the MiniRoos Coaching Certificate and other relevant training.
- Delivery of quality customer service experiences and carry out administration duties including responding to enquiries, data collection and entry, digital registrations and packs processing when required.
- Provide a reliable information source for parents, clubs and community sites
- Assistance with the organisation and delivery of MiniRoos and Women and Girls promotional and value-add events, including gala days (Female Football Week, Harmony Week and Refugee Week) and activations.
- Conduct post program reviews through surveys and report on deliverables to Football Australia and Football Queensland
- Work with FQ Junior Programs Officer, Sporting Schools Officer, Women and Girls and Diversity and Inclusion Managers and relevant Participation Officers on increasing CALD participation in the MiniRoos program as players, facilitators and deliverers.
- Support Football Australia and Football Queensland through the development of CALD specific content
Experience and Skills:
- Demonstrated experience in project administration and implementation
- Strong stakeholder relationship skills and established relations with community service providers
- Demonstrated experience working with migrants and CALD communities and the application of inclusive processes.
- Strong understanding and knowledge of the settlement sector and the different migrant and refugee journeys
- Excellent written and verbal communication skills
- Advanced IT (MS Office) and administrative skills with a high level of attention to detail
- Experience working with women and girls and parents
- Customer service or sales experience desirable
- Previous marketing and/or promotional experience preferred
- A high degree of self-motivation and drive for change and improvement
- Ability to work autonomously and under pressure
- Ability to demonstrate collaborative and inclusive approach to problem solving
- The ability to work well in a team, in a dynamic and stakeholder focused environment
- Knowledge and understanding of the Australian community football environment
- Genuine passion and desire to grow CALD participation in Football in Australia
- Attained or willing to complete the MiniRoos Coaching Certificate
- Hold a valid Working with Children Check
- Full Driver’s license
- Flexible working hours, including weeknights, weekends and inter/intrastate travel require
Key Performance Measures will be established with the successful applicant.
Applications must be received via email firstname.lastname@example.org Applications, consisting of a covering letter and resume are due to be submitted for consideration COB on Friday 28 May.