From 1 October 2026, there will be a change in how transaction (payment) fees are applied in Squadi. Changes from the Reserve Bank of Australia to VISA, MasterCard and Eftpos payment rules mean card transaction fees can no longer be added as a separate surcharge at checkout. Instead, these costs must be included in the advertised price.
Whilst not subject to formal regulation by the RBA, American Express has also decided to remove surcharging from 1 October 2026.
Fees Charged in Squadi (World Sport Action)
Currently, transaction fees are added at the end of a purchase. From 1 October 2026, transaction fees will be built into all published fees and charges, including Squadi shopping carts. Football Queensland and all clubs will incorporate these when setting prices, meaning the total amount payable will be displayed upfront, with no additional transaction fee added at checkout.
What does this mean for clubs?
From October 1 2026, charges from Squadi (World Sport Action) will be charged to each club directly. As required by the RBA, to cover transaction fees STRIPE will apply a 1.7% charge on all membership, shop and ticketing transactions. This will be deducted from your Stripe Withdrawal account on a weekly basis when settlement occurs.
What do you need to do immediately?
Queensland clubs must review their pricing and decide whether to absorb transaction costs or incorporate a 1.7% increase into their advertised fees and charges from 1 October 2026 onwards.
Clubs must continue to follow the current card payment surcharging laws until these changes take effect on 1 October 2026.
FAQs
- Greater price transparency for participants
- Clearer understanding of total costs before completing a transaction
- Consistent application of payment-related charges across organisations
When is this starting?
From 1 October 2026 there will be a ban on all card surcharges on VISA, MasterCard and Eftpos Transactions.
Click here to visit the RBA website for further information and FAQs.
